khelplay

khelplay App support

Contact
+91 1097246368

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The khelplay:

Q1: How to log in after installing the khelplay?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you will be logged in. This process eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, wait for the allotted time and then contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details via email to facilitate a smooth transfer of your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once installed, you can enjoy the new features and gameplay.

Most Asked Questions Related To Withdraw In The khelplay:

Q1: What is the minimum withdrawal amount in the khelplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for money earned through gaming, not for bonus amounts. Any bonuses collected are non-withdrawable.

Q2: Is it necessary to do KYC for withdrawal?

You are required to complete and submit your KYC details through this app. This includes saving your Aadhaar card, UPI, and bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay is separate from the initial processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus amount can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn by the player.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the issue persists, funds will be added to your account within 24 hours. If the issue still isn't resolved, you can contact their care centre for assistance.

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